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Welcome to Dbabies.com

Frequently asked Questions

Below FAQ are some common concerns of our customers before purchasing products, if you have other questions, please just send it to contact@dbabies.com.

Here you can find answers to some of the most frequently asked questions...!!

Delivery times will vary dependent on the delivery method chosen, you can find estimated delivery times here. If you think your parcel is delayed, you can check with your track id.  Otherwise you can contact us at contact@dbabies.com or call 7804000400 and we will help you if we can.

Orders shipped via Ship Rocket and Indian Postal Service can be tracked.  Once your orders are processed, you will receive a tracking number and details of the courier in your dispatch confirmation email.

We are giving first priority to customer satisfaction.  We want our customers to be completely happy with their shopping. If, however, you would like to return an item ordered online, please make it within 15 days. Please fill out the return section of the dispatch note to ensure quick processing of your return. Items must be in original condition and returned with the original sales receipt. Customers are responsible for all returns costs and we are only able to refund the initial delivery charge if the items were damaged or faulty when delivered. Please note, refunds can only be made to the original card used to make the order, and can take up to 7-14 days to process once they are received in the warehouse. If it is not possible to refund to the same card, then we will raise a gift voucher for the correct value. To arrange a return, fill in our form here.

We have a strong internal quality checking team, so the chances are rare.  In any case, If the item delivered by us is damaged or faulty, please notify us at contact@dbabies.com with photos of the issue within 7 days of receiving the parcel.

If the Parcel is damaged, and you wish to open the same a video of the box must be mailed.

It's Better to return the box without excepting delivery if damaged parcel is received.

We do not sell your personal information in return of monetary compensation. In addition, we do not have actual knowledge that we sell the personal information of minors under 16 years of age. Data of our customer are safe with Dbabies.com.

If you still have any question, please mail us at contact@dbabies.com with subject line FAQs

We would really love to answer all your questions within 48 working hours. 

We understand the love and care of yours questions are related the the most precious one who are very special for our life.
Love you baby...